SMS Policy

Effective Date: 8/12/2025

This SMS Policy explains how Long Island’s Burner King, LLC(“Company,” “we,” “our,” or “us”) uses text messaging (SMS/MMS) to communicate with customers and prospects who have provided consent. This policy applies to U.S. recipients within our service area (Suffolk and Nassau Counties, NY) and is governed by U.S. federal and New York State laws.

Jurisdiction & Applicability

We operate exclusively in Suffolk and Nassau Counties, New York, United States. We do not actively market to EU/EEA or California residents. Visitors outside our service area may contact us voluntarily, but such access does not imply an intent to market or provide services in other jurisdictions.

Consent & Data Use

  • We send SMS only after you provide explicit consent (opt-in).
  • The phone numbers and any information obtained for SMS consent will not be shared with third parties or affiliates for marketing purposes.
  • Consent to receive SMS is not a condition of purchase.

Types of Messages We Send

  • Appointment reminders and scheduling updates
  • Follow-up messages regarding completed or upcoming services
  • Billing inquiries or account status notices
  • Promotions/offers are sent by SMS only if you separately and explicitly opt in to marketing texts.

Message Frequency

Message frequency may vary. You may receive up to 2 SMS messages per week related to appointments, service updates, or account status. Marketing texts (if you opt in) may be sent intermittently and will observe reasonable frequency limits.

Fees & Charges

Standard message and data rates may apply, depending on your mobile carrier and plan. Charges may differ for domestic versus international messaging.

How to Opt In

  • Verbally, during a conversation with our staff (we record consent in our system)
  • By submitting an online form with an SMS consent checkbox
  • By completing a paper form with an SMS consent checkbox

How to Opt Out

You can opt out of SMS at any time by replying STOP to any message we send. You can also contact us to request removal from our SMS list. After you opt out, you may continue to receive non-SMS communications as appropriate (e.g., email, phone calls).

Help & Support

For assistance, reply HELP to any SMS or contact us at info@liburnerking.com or 631-738-9279. See our Privacy Policy and Terms & Conditions for additional information.

Example Message

“Hello, this is a reminder of your appointment with Long Island’s Burner King, LLC on [Date] at [Time]. Reply STOP to opt out of SMS at any time.”

Carriers & Delivery

  • Carriers are not liable for delayed or undelivered messages.
  • Message delivery may be affected by carrier policies, device settings, or network conditions.

Data Handling & Privacy

We store SMS consent and communication metadata to honor your preferences and comply with applicable rules. See our Privacy Policy for details on how we collect, use, retain (permanently), and safeguard personal information. Mobile opt-in, SMS consent, and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.

Changes to This Policy

We may update this SMS Policy from time to time. The “Effective Date” above indicates the latest revision.

Contact Us

Long Island’s Burner King, LLC
2221-2 Fifth Ave.
Ronkonkoma, NY 11779
Phone: 631-738-9279
Email: info@liburnerking.com

This policy is governed by and complies with applicable laws of the United States and the State of New York. Long Island’s Burner King, LLC operates exclusively in Suffolk and Nassau Counties, NY, and does not actively market to residents outside the United States.